Frequently asked questions

Clear answers about shopping with Maxi Mothercare.

Clear answers about shopping with Maxi Mothercare. Still stuck? Reach out and a real person will help.

Orders

Do you offer store pickup?

Yes. Choose store pickup at checkout and collect from Dubai Main Store.

Rewards

How do Maxi Rewards work?

Earn 1 point per AED 1. Redeem 500 points for AED 25.

Returns

What is your return window?

Most products can be returned within 14 days if unused and in original packaging.

Still have a question?

Write to Maxi care and we will guide you through the next step.